We at Oppex value our customers and want to ensure that you are satisfied with our services. If you are not completely satisfied with your purchase, we offer a refund and cancellation policy that applies to all our services.

Cancellation Policy:

You may cancel your service subscription at any time by sending an email to our customer support team at support@oppex.com. Please note that any fees or charges incurred prior to the cancellation date will not be refunded. Also, cancellation requests made after a billing cycle has begun will be effective at the end of the current billing cycle.

Refund Policy:

Oppex offers a 14-day money-back guarantee for all new customers. If you are not satisfied with your purchase within 14 days of the initial subscription date, you may request a full refund by contacting our customer support team at support@oppex.com. Refunds will be issued using the original payment method and will be processed within 7 business days of the refund request.

After the 14-day period, we do not offer any refunds for any services, including but not limited to subscription fees, account setup fees, and support fees. We will, however, continue to provide our services for the remainder of the paid subscription period.

Exceptions:

We reserve the right to refuse a refund or cancel a subscription in the following cases:

1. Abuse of our services or terms of use
2. Suspicious or fraudulent activity on the account
3. Failure to comply with our policies or terms of use

If you have any questions or concerns regarding our refund and cancellation policy, please do not hesitate to contact us at support@oppex.com.